March 2023

Factors Influencing Customer Satisfaction 

Customer Satisfaction Meaning, Determinants and Factors

For every business, ensuring customer satisfaction is a top priority. It’s essential to go the extra mile in delivering a positive experience that goes beyond what customers expect. This approach helps businesses build strong connections with their customers, nurture loyalty, and ultimately set the stage for growth and success.

Consumer Rights

Consumer Rights and Role

Consumer Rights and Role Consumer Rights Consumers have certain rights that protect them from unfair business practices. These rights include the right to safety, the right to be informed, the right to choose, the right to be heard, and the right to redressal. By understanding and exercising these rights, customers can protect themselves as a

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