Difference between Problem Solving and Decision Making

Problem-solving is a mental process and is part of the bigger problem process that includes problem-finding & problem-shaping. Considered the most complex of all intellectual functions, problem-solving has been defined as a higher-order cognitive process that needs the modulation and control of more routine or fundamental skills. Problem-solving happens when an organism or an artificial intelligence system needs to move from a given state to the desired goal state.

Every problem indeed requires a decision. Decision-making helps the organisation to face and tackle new challenges and problems. Fast and correct decisions help to solve problems and to accept new challenges.

Problem-solving and decision-making are necessary skills for business and life. Problem-solving often involves decision-making and decision-making is generally important for management and leadership. There are processes and methods to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these individuals should focus more on improving the quality of their decisions. People that are less natural decision-makers are usually able to make quality assessments, but then need to be more decisive in acting upon the assessments made. Problem-solving and decision-making are closely linked, and each demands creativity in identifying and developing possibilities.

Decision Making and Problem Solving are two significant key management functions. It is customary to see the managers of firms get involved in decision-making and problem-solving. Problem-solving involves defining the problem. The problem is defined by asking a few questions such as “what causes you to think there is a problem?” and “how is it happening?”

Consideration of the condition characterised by the absence of the problem is the crux of decision-making. In other words, if you begin to think about what will the case look like when the problem is solved then you are into decision-making. Hence, decision-making and problem-solving are almost integrated.

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