Table of Contents:- Customer Dissatisfaction Proactive Customer Dissatisfaction Management Outcomes of Customer Dissatisfaction Customer Dissatisfaction Customer dissatisfaction means losing a business. A dissatisfied customer can be detrimental to a business, as it often results in the loss of a customer. It occurs when an unhappy customer decides to stop hiring or purchasing the services or […]
Retrenchment is the termination by the employer of the service of a workman for any reason whatsoever, other than as a punishment, but does not include voluntary retirement, termination on the grounds of ill health
Brand loyalty refers to the repeat purchasing behaviour of the customers, alongwith those who give favourable reviews and ratings about the brand.
Staffing is defined as filling positions in the organisation structure through identifying workforce requirements, inventorying the people available, recruitment, selection, placement, promotion, appraisal, compensation, and training of needed people.
For every business, ensuring customer satisfaction is a top priority. It’s essential to go the extra mile in delivering a positive experience that goes beyond what customers expect. This approach helps businesses build strong connections with their customers, nurture loyalty, and ultimately set the stage for growth and success.
A thorough understanding of factors influencing consumer behaviour is essential for businesses to develop effective marketing strategies and improve their sales performance.
