The organisational development process is a systematic, research-based series of steps that helps organisations improve their performance.

Organizational development is a body of practice and knowledge that improves organisational performance and personal development. It views the organisation as a complex system of systems within a larger system, each of which has its own quality, responsibility and degrees of alignment.

Resistance to change is a concept that represents a person’s or group’s psychological tendency to maintain and protect the status quo. It is human nature for people to resist change.

Planned change encompasses the application of systematic and appropriate knowledge to human affairs to create intelligent action and choices.

Organisational change is the changes in attitude, nature and interest of employees, technological and environmental changes related to an organization and changes in rules and regulations affecting the organisation.