Customer Relationship Management CRM Meaning, Definition, Roles, Process
Table of Content:- Customer Relationship Management (CRM) is a multifaceted process, mediated by a set of information technologies that focuses on creating two-way exchanges with customers so that companies have an intimate knowledge of their needs, wants, and buying patterns. Customer Relationship Management Meaning (CRM) CRM Meaning: Customer Relationship Management can be defined as a business philosophy and set of strategies, […]