Causes of conflicts can vary widely, ranging from differences in values, beliefs, and interests to power struggles and misunderstandings. One of the most common causes of conflict is a lack of communication.

By understanding the different types of conflict, people and organizations can develop effective conflict resolution strategies and work towards creating a harmonious environment in the organization which may result in better productivity of the workforce.

Conflict management is the procedure of planning to avoid conflict where possible and the process of organising to resolve conflict where it does happen, as smoothly and rapidly as possible.

The Johari window model helps people to understand and improve interpersonal communication and relationship.

Interpersonal relationship refers to the relationships that exist among individuals. Interpersonal relationships are built through connections, social associations, or affiliations between two or more individuals.

Group decision making is a type of participatory process in which multiple people working collectively analyse situations, and problems, consider and evaluate alternative courses of action, and select from the alternatives or solutions.