Features of Management

After studying some definitions, we come to know some elements which we call the basic feature of management.

(a) Management is a purposeful process- any organization has some basic objectives which are the reasons for its existence. The objectives should be simple and clear. The objectives of each organization are different. 

For example, the objective of a retail shop may be to increase sales but the purpose of ‘The Spartacus Society of India’ is to provide education to children with special needs. Management binds the efforts of different people in the organization in a single thread to achieve these objectives.


(b) Management is omnipresent- Whether the organization is economic or social or political, the activities of management are the same in all. Management of a petrol pump is equally needed as that of a hospital or a school. The work of managers in India will be in the USA, Germany, or Japan also. How he does these may vary. This difference may also be due to the difference in their culture, customs, and history.


(c) Management is multidimensional- Management is a complex activity that has three major dimensions, which are as follows-

  • (a) Management of work – All organizations are meant to do some work. A manufacturer manufactures in a factory, a clothing store caters to a customer’s needs, while a hospital treats a patient. Management converts these tasks into attainable objectives and determines the ways to achieve these objectives. These include- solving problems, decision making, planning, budgeting, fixing responsibilities, and delegation of powers.
  • (b) Management of people- Human resources i.e. people are the biggest asset of any organization. Even after the improvements in technology, getting people to work is still the main task of the manager. There are two aspects of people management-

  • (1) First, it treats employees as individuals with different needs and behaviours.
  • (2) Secondly, it treats people as a group. Management makes people work towards achieving the objectives of the organization by making their strengths effective and making their weaknesses irrelevant.

(e) Management of Operations – Whatever the organization, its existence depends on providing some original product or service. This requires a production process that regulates the flow of input goods and technology to convert the inputs into the outputs required for consumption. It is concerned with both the management of work and the management of people.


(d) Management is a continuous process – The management process is a series of continuous, cohesive but separate functions (planning, organization, directing, appointing, and controlling). All the managers always perform these functions simultaneously. You must have noticed that at Fabmart, Suhasini does many different tasks in a single day. Some days she spends more time planning future exhibitions and on other days she is engaged in solving the problems of the employees. A series of tasks are coordinated in the functions of the manager, which is continuously active.


(e) Management is collective action – Organization is a group of different types of people with different needs. Every person in the group joins the organization for some different purpose but as a member of the organization, they work for the fulfilment of the common objectives of the organization. This requires working as a team and co-ordination of individual efforts in the same direction. Along with this, management makes it possible for the members to grow and develop according to the change in needs and opportunities.


(f) Management is a dynamic function – Management is a dynamic function and it has to be adapted to the changing environment. The organization comes in contact with the external environment, which includes various social, economic, and political elements. Normally, the organization has to change itself and its objectives according to the environment. You are probably aware that McDonald’s, the giant of the fast-food sector, has made drastic changes in its food list to survive in the Indian market.


(g) Management is an intangible force- Management is an intangible force that is not visible but whose presence can be felt in the form of the functions of the organization. The effect of management in the organization is realized in the form of arrangement instead of happy and satisfied employees, achievement of goals according to plans.


(h) Management is a Group Effort- Management always gives importance to efforts. It does not apply to an individual but refers to the planning, direction, organization, and control of the efforts of a group. So Koontz and O’Donnell called “Formally Organized Groups”, “Laurence Appleey “Efforts of Other People”, Heyn and Massey called “Cooperative Groups”, Reynolds called “Efforts of Other People”. The words “Agency of Community” etc. have been used. Management is said to be a system of collective efforts because the goals and objectives of the organization can be achieved more easily and effectively by a group than by an individual.


​  Features of Management ​

 

Objectives of Management 

The administrators work to accomplish certain objectives of management. Objectives are the expected results of any action. These should be obtained from the original purpose of the business. Each organization has different objectives and the management has to accomplish all these objectives effectively and efficiently.

 Objectives can be classified into –

a. Organizational objectives, 

b. Social objectives,

c. Individual objectives.


1. Organizational objective

Management is responsible for setting the objectives for the organization and fulfilling them. It has to achieve many types of objectives of all sectors and has to keep in mind the interests of all the stakeholders like shareholders, employees, customers, government, etc. The main objective of any organization should be the use of human and material resources to the maximum possible benefit. Which means to fulfil the economic objectives of the business. These objectives are to survive, earn profit and grow.


2. Growth

A business needs to increase its prospects in the long run. For this, the growth of the business is very important. To survive in the industry, management must take full advantage of the potential for organizational growth. Growth of business can be measured in terms of sales turnover, increase in the number of employees or increase in the number of products or investment of capital, etc.


3. Existence

The basic objective of any business is to maintain its existence. Management should make efforts towards the survival of the organization. For this, the organization should earn enough money to meet the costs.


4.  Profit

It is not enough for the business to survive. Management has to ensure that the organization makes a profit. Profit serves as an important impetus for the continued successful operation of the enterprise. Profit is necessary to meet the costs and risks of the business.

5. Personal purpose

Organizations are made up of people from whom they have different personalities, backgrounds, experiences, and objectives. All of them become a part of the organization to satisfy their various needs. These vary from financial needs like competitive salary and other benefits to social needs like recognition by peers and higher-level needs like personal growth and development. Management has to match the individual objectives with the organizational objectives for coordination in the organization.


6. Social purpose

To create benefits for society. Organization whether commercial or non-commercial, being a part of society, has to fulfil certain social obligations. It means creating favourable economic values ​​for different sections of society. This includes adopting different methods of production, providing employment opportunities to the deprived sections of the society, and providing facilities like schools, churches for the employees. The next box gives an example of an organization fulfilling Corporate Social Responsibility.



7. To Achieve Pre-Determined Objectives

According to Theo Hamann – “Effective management is always “Management by Objective”. 

According to Haynes and Massey “Management without objectives would be impossible if ever.” 

Thus, under management, the efforts of the group are directed towards the attainment of pre-determined objectives by the organization and the success of the management depends upon the achievement of these objectives or goals.

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